Closed
Damaged fibre access chamber – 7 Great Horwood Road, Winslow MK18 3LY
Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 8453072.
CityFibre recently carried out broadband installation works outside my property as part of the rural rollout (approx. 4–6 weeks ago). A small access chamber (“toby box”) was installed directly on the edge of the roadside bank at 7 Great Horwood Road, Winslow, Buckinghamshire, MK18 3LY.
Because of the placement, the chamber was immediately struck by vehicles and is now destroyed. This has caused the bank to erode, leaving a hole where water is pooling and flowing down the road instead of into the ditch. The verge is collapsing, and the carriageway edge is breaking away.
My requests: Replace or relocate the damaged CityFibre access chamber to a safe position. Repair the eroded carriageway edge caused by the reinstatement defect.
I am very supportive of the fibre rollout and want to ensure my future connection is not affected, but the current condition is unsafe and deteriorating.
Photos attached: Damaged verge and standing water Missing/destroyed fibre toby box Eroding road edge
Updates
-
Almost all manhole covers have some form of identification on them, and it is likely that the manhole cover is owned by a utility company, who are legally responsible for maintaining it.
This report has been passed to the Highway Officer, who will carry out an inspection within the next 10 working days and if it is found to be the responsibility of Buckinghamshire Highways we will take the appropriate action. If, however, it is found to be the responsibility of the utility company we will report the issue to them, but please note we have no control regarding how long it will take to be fixed by the utility company.
-
Update - We have carried out an inspection of the area and our assessment is that this issue reported is the responsibility of the Utility Company (Water board, BT, gas etc). We have forwarded the details of your report (excluding your contact details) to them, this means we are unable to provide you with any updates on this enquiry, if you wish to receive updates or progress chase this issue with the utility company, below are the contact details for utility companies operating in Buckinghamshire. To ensure the report is actioned as quickly as possible by the Utility Company, you are able to report these issues directly to them. To assist you, below are the contact details for the utility companies operating in Buckinghamshire.
This report is now closed to updates from the public. You can make a new report in the same location.