Fixed
The Bell Bus Stop
Sent to Buckinghamshire Council 1 week, 2 days, 23 hours, 58 minutes later. FixMyStreet ref: 8233032.
The bus times and anticipated arrival of buses in minutes is not functioning on the digital display. Also there are a lot of tree branches/debris obscuring the sign. If you can rectify this it would be much appreciated. Thank you very much
Updates
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The report has been passed to our bus stop maintenance team, an officer will carry out an inspection and arrange to have the issue resolved as soon as possible
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Update
We have inspected the issue reported and have reviewed the category selected.
The category has been changed to ensure it is passed to the correct team.
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A Highway Officer will carry out an initial assessment of the tree, emergency issues will be corrected or made safe at the time of the inspection, if reasonably practicable to do so. In this context, making safe may constitute displaying warning notices, coning‐off or fencing‐off to protect the public from the tree or other suitable action.
If the inspection team cannot make safe the defect at the time of inspection, then they will instigate the relevant emergency call procedures to ensure appropriate resources are mobilised to make the tree safe. Highway Officers are not qualified as tree experts and in some cases they may need to arrange for a tree surgeon to visit the site and carry out a survey on the tree which can take up to 12 weeks.
There may also be occasions when the issue reported will be classified as a minor defect and does not pose any risk to either the safety or the integrity of the highway, these are called minimum recording levels as specified in our Highways Safety Inspection Policy, in these cases no action will be taken.
We do not prune or remove council owned trees to improve natural light for a private property (including obstruction of solar panels). If you wish to carry out any work on a tree, you must first check the tree is not protected before any work is started. How to find out if a tree has a Tree Preservation Order (TPO) in Buckinghamshire.
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Update
We have reviewed the issue reported and have amended the category; this will ensure your report is directed to the most appropriate team at the council.
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A Highway Officer will carry out an initial assessment of the tree, emergency issues will be corrected or made safe at the time of the inspection, if reasonably practicable to do so. In this context, making safe may constitute displaying warning notices, coning‐off or fencing‐off to protect the public from the tree or other suitable action.
If the inspection team cannot make safe the defect at the time of inspection, then they will instigate the relevant emergency call procedures to ensure appropriate resources are mobilised cut back the tree which is blocking the signal, this may involve some traffic management and/or a cherry picker.
There may also be occasions when the issue reported will be classified as a minor defect and does not pose any risk to either the safety or the integrity of the highway, these are called minimum recording levels as specified in our Highways Safety Inspection Policy, in these cases no action will be taken.
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Update
We have fully investigated this report, however, we have been unable to identify any issues with the trees in the area plotted on the map.
This may mean the issue has already been inspected and resolved or that it does not present any immediate safety to the public.
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Update
We are very pleased to say that the issue you reported has now been resolved.
This report is now closed to updates from the public. You can make a new report in the same location.