Hp198ah
Reported via desktop in the Street light not working category anonymously at 08:59, Tuesday 3 June 2025
Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 7654449.
Street lights number 1 & 2 in Ardenham Street not working since 1 May 2025. This leaves my street in the dark and unsafe.
Updates
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The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.
Posted by Buckinghamshire Council at 09:01, Tuesday 3 June 2025
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State changed to: Closed
Updated by Buckinghamshire Council at 13:53, Tuesday 3 June 2025
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Update
We have attended the site and have carried out a full assessment on the lighting column, 95% of lighting reports are repaired on the first visit, as they are generally more minor issues such as replacing the bulb. Unfortunately, there are occasions when further work is required.
This assessment highlighted that there is a fault with the electrical supply and further investigation is required by the local electricity network operator, we have forwarded the details to them. We cannot work on their network, and we also have no control over the electricity supplier service levels, which tend to be up to 90 working days.
Once the electricity supplier has contacted us to advise the supply fault has been resolved, we will then check that the issue is fixed and will update this report.
State changed to: Open
Posted by Buckinghamshire Council at 08:51, Wednesday 4 June 2025
This report is now closed to updates from the public. You can make a new report in the same location.