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Street light on the corner of the rear garden of 43 jamrs close

Reported via desktop in the Street light not working category anonymously at 20:53, Tuesday 11 March 2025

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 7263768.

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Photo of this report zoom
Photo of this report zoom

The light does not work. It makes the pathway to 42 James Close unlit. This is uneven and has caused me to trip a couple of times, on one occasion landing painfully on my knee. I have reported this many times but nothing has happened. It hasn't worked for at least 8 months

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Updates

  • The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.

    We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.

    We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.

    Posted by Buckinghamshire Council at 20:53, Tuesday 11 March 2025

  • Update

    The Highway Officer has attended the site and carried an inspection based on your report.

    As a result of this inspection, we plan to resolve the issue reported within five working days.

    Thank you for taking the time to let us know, your reports alongside our Highways Safety Inspections are crucial to ensuring our network is safe for all residents and visitors.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 08:46, Wednesday 12 March 2025

  • Update

    We are very pleased to tell you that the issue reported has now been resolved.

    Alongside our Highways Safety Inspections, reports from the public help us to keep the roads in Buckinghamshire safe.

    State changed to: Fixed

    Posted by Buckinghamshire Council at 11:56, Thursday 13 March 2025

This report is now closed to updates from the public. You can make a new report in the same location.