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Trying to pay at a machine

Reported via mobile in the Faulty pay machine category anonymously at 09:11, Tuesday 21 January 2025

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 7009569.

Yesterday I tried to pay via credit card at machine-70p for 3hours,at around 12.30 pm; I had beforehand checked on line if I could pay by cash, which is my preference, but was told by a regular user of the car park that all machines were cashless. The first time I tried with my card, I had no acknowledgement that it had worked, so tried again; another customer assured me that it was ok.

Having checked my credit card bill this morning, the 70p has not been taken, so now I am very concerned, since I do not want a large bill, especially when I did what I thought was correct. I find it very stressful-I am 74 years old, having had a cancer diagnosis (can provide proof) and do not need anymore stress. Please can you tell me what I can do? Thank you.

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Updates

  • This has been passed to the Parking Services Team, an officer will carry out an inspection and arrange to have the issue resolved as soon as possible.

    Posted by Buckinghamshire Council at 09:11, Tuesday 21 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.