Street light blocked by trees at Culverton house

Updates

• The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.

  We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.

  We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.

  Posted by Buckinghamshire Council at 13:03, Sun 19 January 2025

• Update

  We have reviewed the issue reported and have amended the category; this will ensure your report is directed to the most appropriate team at the council.

  State changed to: For Triage

  Posted by Buckinghamshire Council at 12:46, Fri 24 January 2025

• Still open, via questionnaire, 14:37, Fri 21 February 2025

• Questionnaire filled in by problem reporter

  State changed to: Fixed

  Posted anonymously at 08:11, Sun 30 March 2025