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5 day tinescale not met

Reported via mobile in the Other tree issue category anonymously at 07:55, Saturday 11 January 2025

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6964296.

This tree should have been 2 days ago according yo your promise yet remains blocking road and causing mayhem.

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Updates

  • A Highway Officer will carry out an initial assessment of the tree, emergency issues will be corrected or made safe at the time of the inspection, if reasonably practicable to do so. In this context, making safe may constitute displaying warning notices, coning‐off or fencing‐off to protect the public from the tree or other suitable action.

    If the inspection team cannot make safe the defect at the time of inspection, then they will instigate the relevant emergency call procedures to ensure appropriate resources are mobilised to make the tree safe. Not all Highway Officers are not qualified as tree experts and in some cases they may need to arrange for a tree surgeon to visit the site and carry out a survey on the tree which can take up to 12 weeks.

    There may also be occasions when the issue reported will be classified as a minor defect and does not pose any risk to either the safety or the integrity of the highway, these are called minimum recording levels as specified in our Highways Safety Inspection Policy, in these cases no action will be taken.

    We do not prune or remove council owned trees to improve natural light for a private property (including obstruction of solar panels). If you wish to carry out any work on a tree, you must first check the tree is not protected before any work is started. How to find out if a tree has a Tree Preservation Order (TPO) in Buckinghamshire.

    Posted by Buckinghamshire Council at 07:55, Saturday 11 January 2025

  • We have reviewed your report and are happy to inform you that a job has already been raised for this issue and the work should be completed within 6-8 weeks. Thank you for taking the time to let us know, because your reports alongside our Highways Inspections and night scouts (lighting) are crucial to ensuring our network is safe for all residents and visitors.

    Feedback helps us improve our services, so please tell us your views using this simple Form

    Regards
    Buckinghamshire Highways

    State changed to: Duplicate

    Posted by Buckinghamshire Council at 11:54, Monday

This report is now closed to updates from the public. You can make a new report in the same location.