Closed
Light 017 Is not working at all
Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6801491.
Light 017 Is not working at all Area very dark
Updates
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The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.
We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.
We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.
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We have reviewed your report and are happy to inform you that a job has already been raised for this issue and the work should be completed within 6-8 weeks. Thank you for taking the time to let us know, because your reports alongside our Highways Inspections and night scouts (lighting) are crucial to ensuring our network is safe for all residents and visitors.
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Regards
Buckinghamshire Highways
This report is now closed to updates from the public. You can make a new report in the same location.