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Opposite Costa coffee lamppost no39, fuse blown , something BC can only do.

Reported via desktop in the Street light not working category anonymously at 13:21, Thursday 28 November 2024

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6796381.

Xmas lighting contractor has confirmed light/ column BE039 not working as fuse has blown, please fix asap as this is by a pelican crossing so visibility important but also a Xmas decoration is also not illuminated.

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Updates

  • The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.

    We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.

    We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.

    Posted by Buckinghamshire Council at 13:21, Thursday 28 November 2024

  • Thank you for your report.

    The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs will be extended.
    For example, if the column has a dead supply, this will be passed to the relevant network operator to attend and rectify as we cannot work on their network. In these cases we will update you to let you know it is a supply fault.

    We know that faulty lighting is very important to you, and we take all reported issues very seriously. Buckinghamshire Highways maintain approximately 40,000 lighting assets in Buckinghamshire and have a wide range of schemes to ensure they are maintained each year.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 14:19, Friday 29 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.