Action scheduled
Street light outside 89 Bookerhill Road still not working
Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6690282.
After reported the issue a while ago 2nd Sep, I noticed that there was some work carried out - as there were some barriers at the light. After a week or so, the barriers were removed. However the street light is still not working as it is now - 03rd Nov.
Updates
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The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.
We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.
We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.
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Update
The Highway Officer has attended the site and carried an inspection based on your report.
As a result of this inspection, we have instructed our contractor to resolve the issue reported within five working days.
Thank you for taking the time to let us know, your reports alongside our Highways Safety Inspections are crucial to ensuring our network is safe for all residents and visitors.
This report is now closed to updates from the public. You can make a new report in the same location.