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Street lighting STILL not working

Reported via mobile in the Street light not working category anonymously at 23:43, Thu 24 October 2024

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6656063.

North of jn with burcott Lane. Multiple street lights have been out of use for more than 6 weeks now

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Updates

  • The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.

    We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.

    We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.

    Posted by Buckinghamshire Council at 23:43, Thu 24 October 2024

  • Update

    The Highway Officer has attended the site and carried an inspection based on your report.

    As a result of this inspection, we have instructed our contractor to resolve the issue reported within five working days.

    Thank you for taking the time to let us know, your reports alongside our Highways Safety Inspections are crucial to ensuring our network is safe for all residents and visitors.

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 12:33, Fri 25 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.