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Customer challenge for 6261510 - Outside 2A Vicarage Cl

Reported via desktop anonymously at 14:22, Tuesday 23 July 2024

Sent to Buckinghamshire Council 2 weeks, 4 days, 22 hours, 27 minutes later. FixMyStreet ref: 6265597.

Customer challenge - I logged a job yesterday for these 2 trees in the green area outside my house, I got a reply back saying these are not Buckinghamshire Highways responsibility, but they area as his land is not part of our property. Aylesbury Vale have previously been dealing with this before you guy's became one.

These trees do need to be looked at as 1 is dead and he other is overgrown.

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Updates

  • A Highway Officer will carry out an initial assessment of the tree, emergency issues will be corrected or made safe at the time of the inspection, if reasonably practicable to do so. In this context, making safe may constitute displaying warning notices, coning‐off or fencing‐off to protect the public from the tree or other suitable action.

    If the inspection team cannot make safe the defect at the time of inspection, then they will instigate the relevant emergency call procedures to ensure appropriate resources are mobilised to make the tree safe. Highway Officers are not qualified as tree experts and in some cases they may need to arrange for a tree surgeon to visit the site and carry out a survey on the tree which can take up to 12 weeks.

    There may also be occasions when the issue reported will be classified as a minor defect and does not pose any risk to either the safety or the integrity of the highway, these are called minimum recording levels as specified in our Highways Safety Inspection Policy , in these cases no action will be taken.

    Posted by Buckinghamshire Council at 14:22, Tuesday 23 July 2024

  • Update

    We have reviewed the issue reported and have amended the category; this will ensure your report is directed to the most appropriate team at the council.

    State changed to: For Triage

    Posted by Buckinghamshire Council at 14:38, Tuesday 23 July 2024

    • This report is now closed to updates from the public. You can make a new report in the same location.