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Thames Water failed reinstatement Old Watery Lane HP10 0NY

Reported via desktop in the Water leak category anonymously at 11:13, Tuesday 25 June 2024

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6151549.

Thames Water conducted works at Old Watery Lane, HP10 0NY in the beginning of April and have ruptured a water pipe, which has caused flooding. It has been reported to Thames Water multiple times and Thames Water have informed that it is the Council's responsibility; that it should be fixed by the council and bill Thames Water for that. The curbstones in font of flats 1,2, 3 & 4 are not well replaced and it is causing problems to a disabled resident. Please look into this. Please look into the issue.

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Updates

  • If the flooding is caused by a water leak we will report it to the relevant water company, who are responsible for water leaks.

    There are occasions when flash flooding overloads the drain/gully, even when a drain/gully is clean and well maintained it can only cope with a certain volume of water at one time, a sudden and heavy downpour can still cause flooding especially if the road is in a low lying area, this generally clears away over a matter of hours.

    The Highway Officer is only able to inspect the drain when the water has cleared away, this will be done within 10 days and if required, an order will be raised to clear the drain.

    Posted by Buckinghamshire Council at 11:13, Tuesday 25 June 2024

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