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Dropped kerb enquiry.

Reported via desktop in the Kerb damage / issue category anonymously at 09:22, Wednesday 19 June 2024

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 6125827.

Dropped kerb not completely dropped due to drainage, making getting in and out of driveway difficult for disabled resident. Can we please assess and advise best next steps for resident. Thank you.

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  • The report has been passed to the Highway Officer, who will carry out an inspection of the issue within 10 working days, emergency defects will be corrected or made safe at the time of the inspection, if reasonably practicable to do so. In this context, making safe may constitute displaying warning notices, coning‐off or fencing‐off to protect the public from the defect or other suitable action. If the inspection team cannot make safe the defect at the time of inspection, then they will instigate the relevant emergency call procedures to ensure appropriate resources are mobilised to make the defect safe.

    There may also be occasions when the issue reported will not be repaired as it has been classified as a minor defect and does not pose any risk to either the safety or the integrity of the highway, these are called minimum recording levels as specified in our Highways Safety Inspection Policy.

    Posted by Buckinghamshire Council at 09:22, Wednesday 19 June 2024

  • We have attended the site plotted on the map but were unable locate any issues, as there was unfortunately not enough information in the report describing what the issue was.

    All our roads and footways are subject to regular safety inspections, and if this is a safety issue we will pick it up during one of the inspections.

    If, however, you feel this is urgent please rereport the issue providing as much information as possible to enable us to carry out an assessment or please call our Customer Service Centre on 0300 131 6000.

    State changed to: Closed

    Posted by Buckinghamshire Council at 09:42, Thursday 20 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.