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Pay machine says transactions cancelled and no printed ticket but funds taken from account

Reported via mobile in the Faulty pay machine category anonymously at 16:24, Wed 10 April 2024

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 5835557.

Ringo was not working. Tried several times to use two pay machines, each says transactions were cancelled. Someone else at a pay machine said the same had happened to her and no tickets had been printed but the money was gone from her account. When I looked, I have been charged £5 three times when I wanted to pay once. Because no ticket was issued, I hope I did not receive a parking fine despite me paying the parking fee. I want the extra £10 taken to be refunded.

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Updates

  • This has been passed to the Parking Services Team, an officer will carry out an inspection and arrange to have the issue resolved as soon as possible.

    Posted by Buckinghamshire Council at 16:24, Wed 10 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.