Investigating
Outside Thames Valley Commercial Exports, SL4 6QS
Sent to Buckinghamshire Council 4 days, 21 hours, 34 minutes later. FixMyStreet ref: 5753194.
The road outside Thames Valley Commercial Exports, Lake End Rd, Slough, Windsor SL4 6QS is continually covered in mud and debris. The mud is churned onto the highway on a daily basis, as a matter of urgency please send one of your team down to address this issue. Seems it has been reported multiple times but no one is doing anything about it. This issue needs sorting out immediately, no good cleaning the road once because the day after it is covered in mud AGAIN.
Updates
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The report has been passed to the Highway Officer, who will carry out an inspection of the issue within 10 working days, emergency defects will be corrected or made safe at the time of the inspection, if reasonably practicable to do so. In this context, making safe may constitute displaying warning notices, coning‐off or fencing‐off to protect the public from the defect or other suitable action. If the inspection team cannot make safe the defect at the time of inspection, then they will instigate the relevant emergency call procedures to ensure appropriate resources are mobilised to make the defect safe.
There may also be occasions when the issue reported will not be repaired as it has been classified as a minor defect and does not pose any risk to either the safety or the integrity of the highway, these are called minimum recording levels as specified in our Highways Safety Inspection Policy in these cases no action will be taken.
During winter months we receive a very high number of reports regarding potholes or a poor road surface, it's easy to assume that potholes are formed due to roads being poorly maintained but that is not usually the case. There are many factors that can cause potholes, particularly during the winter months when water seeps in through cracks in the road surface, collecting underneath and when the water freezes, it expands and creates cracks in the road surface. Our priority is always the safety of road users, so in some cases during busy periods a permanent repair is not always possible immediately. However, temporary repairs are a way to ensure the area is safe until such times as we can return to make a permanent repair.
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Update
We have reviewed the issue reported and have amended the category; this will ensure your report is directed to the most appropriate team at the council.
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This report is now closed to updates from the public. You can make a new report in the same location.