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Light LC010

Reported via desktop in the Street light not working category anonymously at 09:27, Monday 5 February 2024

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 5532695.

I put in a report 5519935 stating that ALL the streetlights in Highfield Park were far too bright and I feel like our night time no longer exists.... I requested if the streetlights could be dimmed by 50%. I received an email stating the problem had been fixed but it has not. The lights are as bright as ever. However I have noticed the LC009 is dimmer than the others. Could you not reduce all lights to that level? If I am being completely selfish if would be great if you could reduce LC010 by a good 75%. That is the light that shines directly into my house at night. It's like a spotlight shining through the window! I would be very grateful for you help on this matter it is massively effecting our sleep.

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  • The Street Lighting Team aim to repair all faulty lighting within 20 working days, however, there may be some circumstances that this time for repairs is be extended. For example, if it is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify as we cannot work on their network, in these cases we will update you to let you know it is an electricity supply fault.

    We are experiencing a system issue at the moment which is stopping us from providing updates on lighting issues, please be assured all street lighting defects are being inspected and fixed but until we have resolved the updates issue you may see the light fixed without receiving any updates.

    We know that faulty lighting is very important to our residents, and we take all reported issues very seriously. In the latter part of 2023, we recruited night scouts to review all of the 40,000 lighting assets we maintain in Buckinghamshire, the information from this review and all customer reported issues are now being addressed and will be resolved as soon as possible.

    Posted by Buckinghamshire Council at 09:27, Monday 5 February 2024

This report is now closed to updates from the public. You can make a new report in the same location.