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Pitch black in this area

Reported via desktop in the Street light not working category anonymously at 14:18, Fri 15 December 2023

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 5324584.

This road is pitch black. there are no lights and it is very unsafe. Driving along here you cannot see pedestrians, and it is not even a zebra crossing, so people cross and you can't see them coming. It gets dark at 4pm at this time of year, so students from schools walk down this road at around 4pm to get to the Wycombe bus station. and you cannot see them whatsoever!!!

I would not feel safe walking along here by myself at any time past 4pm, as it is so dark and cars drive round the bend and can't see anything.

Judging by other peoples' reports, this has been an issue for a long time, sort it out already!

Please sort it, it is very dangerous.

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Updates

  • The Street Lighting Team will carry out an inspection and order a repair if required, this can take up to 20 working days; however, due to the exceptionally high volume of reports currently being received, it may at present take longer than usual to complete this initial assessment.

    Once the issue has been investigated, the team will order any necessary repair.

    Posted by Buckinghamshire Council at 14:18, Fri 15 December 2023

  • Update

    We have attended the site and have carried out a full assessment on the lighting column, 95% of lighting reports are repaired on the first visit, as they are generally more minor issues such as replacing the bulb. Unfortunately, there are occasions when further work is required.

    This assessment highlighted that there is a fault with the electrical supply and further investigation is required by the local electricity network operator, we have forwarded the details to them. We cannot work on their network, and we also have no control over the electricity supplier service levels, which tend to be up to 90 working days.

    Once the electricity supplier has contacted us to advise the supply fault has been resolved, we will then check that the issue is fixed and will update this report.

    Posted by Buckinghamshire Council at 11:31, Monday 19 February 2024

  • Update.

    We have attended the site and have carried out a full assessment on the lighting column. 95% of lighting reports are repaired on the first visit, as they are generally more minor issues such as replacing the bulb. Unfortunately, there are occasions when further work is required:

    Full column replacement, Lantern / bracket replacements and/or Specialist parts
    It is not economically viable for us to order and replace these items in isolation, we package works together and schedule them in by area. This means that in some cases the work will not be completed for up to 90 working days and we apologise for this, but it is essential to keep costs low and utilise the workforce in the most cost effective way.

    Vegetation clearance
    We will always try to remove vegetation which is blocking a street light or traffic signal on the first visit, but there are occasions when it is not safe for our operators to do so and specialist equipment such as a cherry picker and/or traffic management is required. This must all be scheduled in to ensure we are not disrupting other roads in the area; we aim to carry out this work within 90 working days.

    Further electrical investigation required
    If the initial inspection highlights there is an electricity supply fault, this will be passed to the local electricity network operator to attend and rectify, as we cannot work on their network, we are bound in these cases by the electricity supplier service levels, which tend to be again 90 working days.

    Please be assured we do have the job in hand, it just might take a little longer than normal, but we will update you when the work has been completed.

    Posted by Buckinghamshire Council at 15:10, Tuesday 16 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.