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RingGo ends parking time prematurely

Reported via desktop in the Other car park issue category anonymously at 17:09, Wed 15 November 2023

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 5216471.

I entered Catlings Car Park at around 15:50 and used the RingGo app on my phone to pay at 15:54. I selected 30 minutes as the period and was charged £0:45. It then informed me the session ended at 16:00 and that I had less than 10 minutes. The attached image of the email confirms this. As chargeable parking continues to 18:00 as far as I remember, how can this be right?

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  • This has been passed to the Parking Services Team, an officer will carry out an inspection and arrange to have the issue resolved as soon as possible.

    Posted by Buckinghamshire Council at 17:09, Wed 15 November 2023

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