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Streetlights LC001 & LC002 - Hawthorn Rd, High Wycombe

Reported via desktop in the Street light not working category anonymously at 13:28, Mon 30 October 2023

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 5153351.

Both of the first two street lights on the left hand side after entering the road have not been working for quite some time. This resulted in the caller nearly getting knocked down yesterday.

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Updates

  • The Street Lighting Team will carry out an inspection and order a repair if required, this can take up to 20 working days; however, due to the exceptionally high volume of reports currently being received, it may at present take longer than usual to complete this initial assessment.

    Once the issue has been investigated, the team will order any necessary repair.

    Posted by Buckinghamshire Council at 13:28, Mon 30 October 2023

  • Update

    We have attended the site and have carried out a full assessment on the lighting column, 95% of lighting reports are repaired on the first visit, as they are generally more minor issues such as replacing the bulb. Unfortunately, there are occasions when further work is required.

    This assessment highlighted that there is a fault with the electrical supply and further investigation is required by the local electricity network operator, we have forwarded the details to them. We cannot work on their network, and we also have no control over the electricity supplier service levels, which tend to be up to 90 working days.

    Once the electricity supplier has contacted us to advise the supply fault has been resolved, we will then check that the issue is fixed and will update this report.

    Posted by Buckinghamshire Council at 15:54, Tuesday 19 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.