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I was travelling along Lake End Rd towards Burnham at approximately 9.00 pm on 5 April 2023 just after I passed The Palmers Arms I heard a loud bang from my near side wheel going into a huge pot hole, I heard a crack across My windscreen, I drove home to Sl46QS. On the morning of the 6 April I checked my car for damage and discovered mr windscreen is broken I can’t be sure without getting it checked in a garage but I think the tracking on my car has been knocked out of line. Can you please sent me whatever forms I need to submit a claim for the damage caused to mr car.

Reported via desktop in the Pothole category by Fintan Mckillop at 08:12, Thursday 6 April 2023

Sent to Buckinghamshire Council less than a minute later. FixMyStreet ref: 4404564.

The pot hole is very large and very deep with loose chunks of tarmac all around It’s more than 1 metre long about 150mm deep and about 300mm wide. The chunks of tarmac vary from stones around 20mm in diameter to clumps around 175mm diameter. One of the smaller pieces bounced up and landed on my windscreen cracked it.

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  • This has been passed to the local area technician to investigate the enquiry/issue regarding a pothole/road surface.

    During winter months we receive a very high number of reports regarding potholes or a poor road surface, it's easy to assume that potholes are formed due to roads being poorly maintained but that is not usually the case. There are many factors that can cause potholes, particularly during the winter months when water seeps in through cracks in the road surface, collecting underneath and when the water freezes, it expands and forces up the road surface in through cracks in the road surface.

    Our priority is always the safety of road users, so in some cases during busy periods a permanent repair is not always possible immediately. However, temporary repairs are a way to ensure the area is safe until such times as we can return to make a permanent repair.

    Posted by Buckinghamshire Council at 08:12, Thursday 6 April 2023

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