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Flooded storm drain outside 38 Wycombe Road flowing directly into 36 Wycombe Road

Reported via desktop in the Flooded subway category anonymously at 09:31, Mon 21 February 2022

Sent to Buckinghamshire Council less than a minute later

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We have had two extreme near-misses within 7 days with a severely overflowing storm drain. It would appear that the Council have previously undertaken work to mitigate this outside 38 Wycombe Road as the pathway has been raised outside the gate. The water is now directed straight into 36 Wycombe Road, and the exact same mitigation of raising the pavement line outside the front gate, which is outside the property boundary, is now urgently required.

I would hope that the Council will be able to find record and precedent of previous work carried out as outlined above to urgently advise?

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this will respond to you within 10 working days.

    IMPORTANT: If you consider this to be dangerous or an emergency, please call us on 0300 131 6000
    Otherwise, by submitting the report online we will deal with it in line with our agreed timescales.

    Regards
    Buckinghamshire Council

    Posted by Buckinghamshire Council at 09:31, Mon 21 February 2022

  • Thank you for your report.
    We have completed our inspection of the defect, which we aim to repair within five working days.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 08:58, Wed 23 February 2022

  • State changed to: In progress

    Updated by Buckinghamshire Council at 08:58, Wed 23 February 2022

  • We have contacted you separately regarding this, and this enquiry is now closed.
    If you have not received an email please check your junk folder.
    Regards
    Transport for Buckinghamshire

    State changed to: Closed

    Posted by Buckinghamshire Council at 09:03, Wed 23 February 2022

  • We have contacted you separately regarding this, and this enquiry is now closed.
    If you have not received an email please check your junk folder.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 09:08, Wed 23 February 2022

  • State changed to: In progress

    Updated by Buckinghamshire Council at 14:26, Wed 23 February 2022

  • Thank you for your report; we are pleased to advise that the repair of this defect is now in progress. We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 09:53, Tue 1 March 2022

  • We are pleased to tell you that the issue reported has now been resolved.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway.

    Feedback helps us improve our services, so please tell us your views using this simple Form..

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 15:21, Tue 1 March 2022

This report is now closed to updates. You can make a new report in the same location.