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Soak away in front of the front door of 9 Pound Lane (next to the speed bump)

Reported in the Blocked drain category anonymously at 12:52, Fri 28 June 2019

Sent to Buckinghamshire Council 3 minutes later

Photo of this report zoom
Photo of this report zoom
Photo of this report zoom

You recently re-routed the soak away in front of the garage of 9 Pound Lane (ref 40102036) and this has really help the flooding in that area so thank you. Unfortunately the soak away in front of the house (next to the speed bump) is totally blocked with mud and so this area in front of the house is still flooding and causing us difficulties in getting into the house (see photos) especially with people driving so fast through the water. Please could you unblock this soak away to resolve this problem. People often park on that stretch of road so if you're able to give me a date when you can come I can try to prevent people parking so that you have access.

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Updates

  • Thank you for your report which is currently under review.
    We will investigate this and if you have provided an email address, we respond to you within 10 working days.
    We will continue to update you by email (if provided) when your report reaches key stages.
    IMPORTANT: To report anything dangerous, please call us on: 01296 382416 (09:00 – 17:30 Mon-Thurs, 09:00 – 17:00 Friday) or 01296 486630 (out of hours and weekends).
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 12:56, Fri 28 June 2019

  • Thank you for your report.
    We have inspected the defect in line with our Highway Safety Inspection Policy, and the defect does not currently meet the criteria for immediate intervention. This enquiry is now closed, but details of the defect will remain on our system and will continue to be inspected in line with our policy. Further updates will not be given on this enquiry.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:40, Mon 1 July 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 10:40, Mon 1 July 2019

  • Thank you for your report.
    We have inspected the defect in line with our Highway Safety Inspection Policy, and the defect does not currently meet the criteria for immediate intervention. This enquiry is now closed, but details of the defect will remain on our system and will continue to be inspected in line with our policy. Further updates will not be given on this enquiry.
    Regards
    Transport for Buckinghamshire

    State changed to: Action scheduled

    Posted by Buckinghamshire Council at 10:41, Mon 1 July 2019

  • State changed to: In progress

    Updated by Buckinghamshire Council at 14:34, Mon 1 July 2019

  • Photo of this report zoom

    Thank you for your update however I find your response unacceptable. As you can clearly see from the photograph, this soak away is completely blocked and is no longer functioning causing the road directly next to our front door to flood considerably whenever there is heavy rain. It is very difficult to enter and exit our house in these circumstances. I believe it is your responsibility to fix this so would ask you to reconsider and act to remedy the problem.

    Posted anonymously at 17:35, Thu 11 July 2019

  • Thank you for your report, the repair of this defect is now in progress.
    We will continue to update you by email when your report reaches key stages.
    Regards
    Transport for Buckinghamshire

    Posted by Buckinghamshire Council at 11:07, Fri 11 October 2019

  • We are pleased to tell you that the repair of this defect is now complete.

    The reports you make to us are invaluable, they help us achieve our pledge to always put safety first by prioritising the most critical repairs, being available to react 24/7 and regularly inspecting the highway

    Regards
    Transport for Buckinghamshire

    State changed to: Fixed

    Posted by Buckinghamshire Council at 11:19, Fri 11 October 2019

This report is now closed to updates. You can make a new report in the same location.