Claim for Damages

Claim for damages for injury or damage sustained to your vehicle or property on a highway

To complete your claim you will need:

• The reference number of the fault you suspect caused damage reported in our FixMyStreet system. If you haven’t done this you can report a fault now
• the exact location of the incident with reference to an adjacent building or landmark
• a full description of the incident - time, date and weather conditions

If you are claiming for vehicle damage:

• detail of the damage caused, and an independent estimate for repair (unless repair was required immediately, such as a damaged windscreen when you will need to provide a copy of the receipt)
• copy of vehicle ownership (V5)
• copy of current insurance certificate

If you are claiming for property damage:

• your insurance certificate
• details of the damaged caused
• copies of estimates or receipted invoices for repairs

If you are claiming for personal injury:

• details of the injury you sustained
• your National Insurance number
• your date of birth
• details of any medical attention you received in relation to your claim
• details of your earnings if your claim involves loss of earnings.

Claim investigations are very in-depth and take some weeks to progress. Please check that you have attached all documentation requested. The data you enter on this form must be correct and complete; failure to declare information may lead to your claim being delayed and the input of false information may lead to prosecution. We may require further information/clarification from you during the investigation process.